Privacy Policy for Bisanse Crypto Exchange

February 20, 2026
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Privacy Policy for Bisanse Crypto Exchange

Effective Date: February 20, 2026

1. Introduction Welcome to Bisanse ("we," "our," or "us"). Bisanse operates as a secure digital asset trading platform and cryptocurrency exchange. We are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application and website (collectively, the "Services").

2. Information We Collect To provide a secure and compliant trading environment, we collect the following types of information:

  • Personal Identification Information: Full name, email address, phone number, and date of birth.
  • KYC (Know Your Customer) & AML Data: Government-issued identification documents (e.g., passport, national ID), proof of address (e.g., utility bills), and biometric verification data required by international Anti-Money Laundering (AML) regulations.
  • Financial Information: Cryptocurrency wallet addresses, transaction history, order book activities, account balances, and banking details for fiat deposits/withdrawals.
  • Device and Usage Data: IP addresses, device identifiers, operating system details, browser type, and log data related to your interactions with our app.

3. How We Use Your Information We use the collected data for the following essential purposes:

  • To create, verify, and secure your Bisanse exchange account.
  • To process cryptocurrency transactions, trades, deposits, and withdrawals accurately.
  • To comply with global financial regulations, including mandatory KYC/AML screening procedures.
  • To detect, prevent, and mitigate fraudulent activities, security breaches, and unauthorized access.
  • To communicate important account updates, security alerts (e.g., 2FA notifications), and support responses.

4. Data Security & Encryption As a Tier-1 cryptocurrency exchange, data security is our highest priority. We implement robust, industry-standard security measures:

  • All sensitive user data, including passwords and private keys, are heavily encrypted using PBKDF2 and AES-256 encryption protocols.
  • Data transmitted between your device and our servers is secured via SSL/TLS encryption.
  • We utilize Multi-Factor Authentication (MFA/2FA) and mandatory email/SMS verification for critical account actions.

5. Data Sharing and Third Parties We do not sell, rent, or trade your personal data. We may share your information only under the following strict conditions:

  • Service Providers: With trusted third-party partners who assist in identity verification (KYC processing), SMS delivery, and cloud hosting infrastructure, strictly under confidentiality agreements.
  • Legal and Regulatory Authorities: When required by law, subpoena, or governmental request to comply with legal obligations or to protect the rights, property, and safety of Bisanse and its users.

6. Data Retention and Deletion Policy We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal retention requirements (e.g., financial transaction records).

  • Account Deletion: Users have the right to request the complete deletion of their account and associated personal data. You can initiate a data deletion request directly through the app settings or by contacting our support team at [[email protected]]. Upon verification, we will permanently erase your personal data, except for transaction records that must be retained for legal/regulatory compliance.

7. Changes to This Privacy Policy We reserve the right to update this Privacy Policy periodically to reflect changes in legal requirements or our operational practices. We will notify users of any significant changes via email or an in-app notification.

8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our Data Protection Officer at: